Klaviyo Reviews Pricing and Klaviyo Reviews Cost by Orders per Month

The Reviews card on Klaviyo's pricing page has one slider, labeled "orders per month", with sixteen positions. We moved it through every position on October 13, 2026 and recorded the price at each one. All prices are US dollars per month, before tax.

The cost per order falls steeply in the middle of the ladder. A store at 3,500 orders pays about 8.6 cents an order, and one at 10,000 pays 5 cents, because the $500 stop covers almost three times the orders of the $300 stop for two thirds more money. Above 100,000 orders the price is a flat 2 cents an order. Klaviyo also lists the card's features without tiers: review collection and display with your brand assets, automatic review requests by email or SMS, website widgets, and AI headline suggestions and quick replies. Every stop gets the same features, so the slider is purely a volume price.

Klaviyo sells stops, not a per order rate, and the stops are far apart at the low end. A store does not pay for the orders it takes. It pays for the smallest stop that covers them, and the jump from 250 to 1,000 orders is the widest gap between two paid stops on the whole ladder.

Two rows stand out. A store that grows from 250 to 300 orders sees its Reviews line go from $25 to $90, more than three and a half times the price for 20 percent more orders. And a store that passes 3,500 orders goes straight to the $500 stop, because there is nothing between 3,500 and 10,000. If your order count sits just above one of those stops, the cheaper path is often to exclude some orders from review requests, which the next section covers.

Klaviyo's own Reviews page states the rule for running out: when you run out of orders, further review requests are paused for that billing cycle. In the Orders tab of Reviews, a skipped order shows a "Usage limit" status, and Klaviyo's help center says a request skipped for that reason cannot be triggered again later. So a November peak that blows through your stop does not only cost money if you upgrade. If you do not, the customers from your biggest month are the ones who never get asked.

The unit is narrower than "every order in Shopify". Klaviyo's help center defines an order for Reviews billing as a "Ready to review" event, which Klaviyo generates a set number of days after fulfillment or delivery for eligible orders, based on your settings. That gives a store three levers on the count.

Two more facts decide whether Klaviyo Reviews is even on the table. Its help center says Reviews requires Shopify or WooCommerce as your ecommerce platform, so a BigCommerce, Wix or custom cart store cannot use it. And it says Reviews is billed separately from email and SMS and is not included in either plan, so the free Klaviyo plan, which covers 250 active profiles and 500 email sends a month, does not unlock it.

Shopify review apps meter different things, and at the same store size the bills are far apart. Klaviyo prices by order stop, Yotpo by order band with two plans, and Judge.me has one paid plan at a single price. Klaviyo prices were read on October 13, 2026. Yotpo prices come from the order bands behind its own pricing page, and Judge.me from its Shopify App Store listing, both as published on our Yotpo pricing and Judge.me pricing pages.

Klaviyo Reviews costs less than Yotpo Pro, or within a dollar of it, up to 3,500 orders and more expensive between 3,500 and 6,000, where its jump to the $500 stop lands above Yotpo's $379 top band. Judge.me is cheaper than both at every size, which is why the honest case for Klaviyo Reviews is never price. It is that reviews land on the same customer profile that runs your flows, with no second vendor and no integration to maintain. We compared that tradeoff in detail in Judge.me vs Klaviyo Reviews pricing.

Okendo is the other app Klaviyo stores price most often, and its Klaviyo integration starts on its $299 Power plan, which reverses the comparison under 2,000 orders. The full table is in Klaviyo Reviews vs Okendo. Loox works the other way round: its Unlimited plan caps at $299.99, so it is cheaper than Klaviyo Reviews above 3,500 orders, as the volume table in Klaviyo Reviews vs Loox shows.

Because Reviews is a separate line, the useful number is the total. Klaviyo email is priced by active profiles: the pricing page showed $20 a month for 500 profiles and 5,000 email sends when we read it, and the price rises with your list. SMS and other mobile messages are billed per send on top. Reviews is then added at the stop for your order count.

So a store with a list in the low thousands and 1,000 orders a month pays its email plan plus $90 for Reviews, and the Reviews line alone is $1,080 a year. At 10,000 orders the Reviews line is $6,000 a year before a single email is sent. None of this is unusual for the category, but it is the reason to price Reviews at the order count you expect at the end of the year, not the one you have today, since growing into the next stop raises the bill without any change you made.

Klaviyo does not publish a yearly discount for Reviews on the pricing page, so the yearly figures in the tables above are simply twelve monthly payments. Enterprise volumes go through Klaviyo sales.

Klaviyo Reviews, Yotpo and Judge.me are product review apps: stars and short comments under each SKU, collected after delivery, priced by order volume because every order is a review request. That is the right tool for a product page, and if you sell on Shopify you probably want one of them.

A testimonial does a different job. It is a named customer saying what changed for them, in a sentence or a short video, used on the homepage, a landing page for a paid campaign, a wholesale or B2B page, or an About page where a star average carries no weight. You ask for it once, from the customers who had the best result, not from every order. That is why testimonial software is not priced per order: our plans are flat at $49 a month on Starter or $288 a year, with unlimited text and video testimonials, and Growth at $89 a month adds automated follow ups and rich snippets. Our Shopify testimonials page shows how the two sit together on one store, and the automated testimonial collection page covers the request flow.